Effective Date: [12 March, 2025]
At WordPost.in, we are committed to delivering your orders quickly, safely, and efficiently. Please review our shipping and delivery policy to understand how we handle and process orders.
1. Shipping Locations
- We currently ship to locations within [India].
- Shipping to remote or restricted areas may result in longer delivery times or additional charges.
2. Processing Time
- All orders are processed within 1–3 business days after payment confirmation.
- Orders are not processed, shipped, or delivered on weekends or public holidays.
- If we experience a high volume of orders, processing times may be delayed. We will notify you if there’s a significant delay.
3. Shipping Methods and Estimated Delivery Time
We offer the following shipping options:
- Standard Shipping: Estimated delivery within 5–7 business days.
- Express Shipping: Estimated delivery within 2–4 business days.
Note: Delivery times may vary based on location, weather conditions, and unforeseen circumstances.
4. Shipping Charges
- Shipping charges are calculated at checkout based on the shipping method, delivery location, and order size.
- Free shipping may be available for orders over [Rs.25000].
- Additional customs fees, import duties, or taxes (if applicable) are the responsibility of the customer.
5. Order Tracking
- Once your order has been shipped, you will receive an email with a tracking number and a link to track your shipment.
- Please allow up to 24 hours for tracking information to update after shipment.
6. Delayed or Lost Shipments
- If your order is delayed beyond the estimated delivery time, please contact our support team at [admin@wordpost.in] for assistance.
- If a shipment is confirmed lost, we will initiate a replacement or refund after verifying the issue with the shipping carrier.
7. Damaged or Incorrect Orders
- If your order arrives damaged or incorrect, please contact us within 48 hours of delivery with your order details and supporting photos.
- We will arrange a replacement or refund based on the nature of the issue.
8. Non-Delivery or Wrong Address
- If the shipping address provided is incorrect or incomplete, the customer will be responsible for any additional shipping fees or delays.
- We are not responsible for failed deliveries caused by incorrect addresses, unavailability of the recipient, or refusal of delivery.
9. Changes to This Policy
We reserve the right to modify or update this Shipping and Delivery Policy at any time. Any changes will be posted on this page with the updated date.
10. Contact Us
For any questions or issues regarding shipping and delivery, please contact us at:
📧 [admin@wordpost.in]